Life Happens! We understand that sometimes you may have an unexpected delay – please give us a call if you are running late for your appointment.  We may have to reschedule you if you will be more than 15 minutes late so that we don’t inconvenience patients scheduled after you. We provide the care, time, and attention necessary for every patient’s personalized treatment. Sometimes, unexpected situations come up that cause us to run a few minutes late. When this happens, we ask for your patience and remind you that we will provide the same care and attention to you. We will try to notify you if we are running late so you can adjust your schedule.

Cancellation Policy: If you need to cancel or change your appointment, please let us know at least 48 hours in advance so we can offer your time to another patient. We reserved time especially for you and if you don’t come, we are left with a hole in our schedule. There will be a $50 fee for missed appointments, or for appointments cancelled with less than 48 hours notice.

Accompanying Your Child: We welcome parents to accompany their children to the treatment room. While your child is being treated, we encourage parents to relax in our waiting room. Over the years, we have found that many children are well behaved when their parents are not in the treatment room.  If your child needs your support, we will bring you into the room, and ask that you quietly reassure them so we can continue their treatment.

Emergency Care: If you are having pain, swelling, bleeding, or other emergency symptoms outside of office hours, please call (240) 654-3555 and press 9 to reach the on call doctor. If the doctor is unable to answer immediately, please leave a detailed message including your name, date of birth, symptoms, and call back number. The doctor will return your call as soon as possible.